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Moon Dialer for Call Center for Mac

  • Free
  • In English
  • V 1.4
  • 2
  • (0)
  • Security Status

Softonic review

An iOS Call Center App with Solid Features

Moon Dialer for Call Center is a unique call managing and dialing app for call centers. The app lets you auto-dial or dial manually using the built-in calling system. There is also Skype and FaceTime support.

Calling Rates and Features

Moon Dialer is loaded with features that render it ideal for both individual and business use. For instance, there is worldwide VoIP calling feature with nominal call rates. As aforementioned, there is built-in support for calling apps such as Skype and FaceTime. This makes the tool quite convenient for people who use these apps religiously.You may schedule calls or set call reminders. The app would send you reminders using local notification; the app need not be kept open for this. Also, you can have the complete call history details for all calls of each contact.

Managing Contacts

Moon Dialer lets you create and manage contacts/leads as per campaign. You may make your own disposition list, which you could show or hide from the current list. Contact data or leads can be imported or loaded from a CSV file. Contacts can also be imported from address book.Contacts can be sorted by names, dispositions name or status. Subsequent phone calls can be auto-dialed once the existing auto mode call is complete. Also, columns can be automatically mapped for CSV import.

PROS

  • Organizes contacts and manages calls well
  • Full call history details
  • Filtering contacts is pretty seamless
  • Automatic dialing feature

CONS

  • CSV imports may not work at times
  • Campaign management could be better
  • Support isn’t the best
  • Only for iOS

Program available in other languages


Moon Dialer for Call Center for Mac

  • Free
  • In English
  • V 1.4
  • 2
  • (0)
  • Security Status

User reviews about Moon Dialer for Call Center

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Laws concerning the use of this software vary from country to country. We do not encourage or condone the use of this program if it is in violation of these laws.